Terms & Conditions
Operated by: AI LLP
65–67 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
📧 Email: contact.labubustore@gmail.com
Terms of Use
This website is operated by the team behind labubu-stitch.com. Throughout the site, the terms "we", "us" and "our" refer to the operators of this website. This website, including all information, tools, and services available from this site to you, the user, is conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions ("Terms of Use", "Terms"). These Terms apply to all users of the site.
Please read them carefully. If you do not agree, you may not access the website or use the Service.
This site is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
SECTION 1 – USE OF THE ONLINE STORE
By using our site, you declare you are of legal age in your region or have parental consent.
You may not:
Use our products for illegal purposes
Violate laws in your jurisdiction
Transmit worms, viruses, or destructive code
Violation of any Terms will result in immediate termination of your access.
SECTION 2 – ORDERS & DELIVERIES
Delivery options:
Standard delivery: 2–5 business days to process, then 3–4 weeks for delivery
Express delivery: 24h shipping (limited stock). If stock is unavailable, the order defaults to standard delivery and the express shipping fee will be refunded (not the full order amount)
Cancellations:
Orders are processed automatically and cannot be cancelled via email. If you wish to return an item, please contact us first.
Return shipping is at your expense. Refunds are issued once the return is received and inspected.
We reserve the right to refuse service at any time, for any reason.
Non-receipt of order:
If you haven’t received your order, please contact the shipping carrier to obtain a non-delivery certificate, then reach out to us for a replacement.
Credit card data is encrypted. Other data may transit unencrypted for technical processing.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if the information on this site is inaccurate, incomplete, or outdated.
You are responsible for monitoring changes to our site.
SECTION 4 – SERVICE & PRICE CHANGES
Prices may change at any time without notice.
We may modify or discontinue the Service (or any part of it) without notice at any time.
SECTION 5 – PRODUCTS & SERVICES
Some products may be available exclusively online and in limited quantities
Returns are governed by our Return Policy
We do not guarantee that colors or details will be accurately displayed on all devices
We may limit the sale of products by region or customer
Product descriptions and pricing are subject to change
We do not guarantee that errors will be corrected or that the Service will meet your expectations
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to cancel or limit orders, including those:
Using the same account, payment method, or address
That appear to be placed by resellers or fraudulent sources
You agree to:
Provide accurate, complete, and current purchase and account information
Promptly update your information
SECTION 7 – OPTIONAL TOOLS
We may offer access to third-party tools without monitoring or control.
Use of these tools is at your own risk. Review their terms before use.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for content, policies, or practices of third-party websites.
Please review third-party terms and policies before engaging with them.
SECTION 9 – USER COMMENTS
By submitting feedback or comments, you grant us the right to use, edit, and distribute them freely.
We may, but are not obligated to, monitor or remove content at our discretion.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
We may correct errors or omissions on the site at any time, without prior notice.
We are not obligated to update any information unless required by law.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for:
Illegal or unethical purposes
Violating intellectual property rights
Harassment, hate speech, or discrimination
Uploading malicious code or viruses
Collecting personal data or scraping content
Circumventing site security
Violation may result in termination of your access.
SECTION 13 – DISCLAIMER OF WARRANTIES
We do not guarantee uninterrupted or error-free use of the Service.
All use is at your own risk and the Service is provided “as is.”
We are not liable for:
Lost profits or revenue
Product dissatisfaction
Direct, indirect, or incidental damages
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims or damages arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, it will not affect the validity of the remaining provisions.
SECTION 16 – TERMINATION
These Terms are effective unless terminated by either party.
We may terminate your access if you violate any Terms or applicable laws. You remain responsible for any outstanding payments.
SECTION 17 – ENTIRE AGREEMENT
These Terms and all related policies constitute the entire agreement between you and us regarding the use of the Site.
SECTION 18 – GOVERNING LAW
These Terms are governed by applicable laws of the jurisdiction in which we operate.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time.
Your continued use of the website constitutes acceptance of those changes.
SECTION 20 – CONTACT
For questions about these Terms of Use, you can contact us at:
📧 contact.labubustore@gmail.com
SECTION 21 - SMS MARKETING DISCLOSURE
By subscribing to Labubu Stitch SMS notifications, you agree to receive recurring automated marketing text messages from Labubu Stitch, including promotions, special offers, and cart reminders. Message frequency varies, but typically no more than 2 messages per week. Consent is not a condition of purchase.
Message and data rates may apply.
Text HELP to our number for help.
Text STOP to unsubscribe at any time.
For more information on how we collect and use your personal data, please review our Privacy Policy.